HELPING PEOPLE CAPITALIZE ON DIFFERENCES. As the dramatic shift to a highly diverse work force continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting diversity challenges through self-awareness, understanding, and commitment.
EXPLORE DIVERSITY ISSUES IN FOUR KEY AREAS. The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas:
• Knowledge - Stereotypes and Information are assessed as employees explore what they actually know about differences and where that knowledge comes from.
• Understanding - Awareness and Empathy are measured as employees discover how willing they are to put themselves in a position to feel what others may be feeling.
• Acceptance -Tolerance and Respect are examined as employees assess how patient and respectful they are of diverse behaviors and backgrounds.
• Behavior - Self-Awareness and Interpersonal Skills are measured as insight is provided into how employees act out their attitudes toward others.
DISCOVER YOUR COMFORT LEVEL. After recording and tallying responses to the profile, learners are guided through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort — or discomfort — with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered.
GAIN INSIGHT, TAKE ACTION, VALUE DIVERSITY. The Discovering Diversity Profile helps individuals in an organization:
• discover their personal comfort level with people who are different from themselves
• understand the impact of their behavior on others
• limit the influence of stereotypes
• reduce conflict
• transform knowledge into acceptance and empathy
• embrace diversity as a source of organizational strength
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