Professional Service Works!® Program Participant Manual
Price: $105.00
The foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior on others. For nearly thirty years, the DiSC® Classic has unlocked the door to productive communication and relationships for over 30 million people through its DiSC® Dimensions of Behavior learning approach.
|
|
Questions Are The Answer for Customer Service Online Interactive Course
Price: $75.00
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
|
|
Questions Are The Answers for Sales Interactive Course
Price: $75.00
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
|
|
QuikDiSC®
Price: $76.00
The foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior on others. For nearly thirty years, the DiSC® Classic has unlocked the door to productive communication and relationships for over 30 million people through its DiSC® Dimensions of Behavior learning approach.
|
|
Reinforcing Your Understanding of Behavioral Styles for Customer Service
Price: $42.00
A refresher course for people who have completed the DiSC® Classic or another Inscape Publishing DiSC® assessment.Customer Service relationships often depend on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Customer Service shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
|
|
Reinforcing Your Understanding of Behavioral Styles for Managers
Price: $42.00
A refresher course for people who have completed the DiSC® Classic or another Inscape Publishing DiSC® assessment.Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Managers shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
|
|
Reinforcing Your Understanding of Behavioral Styles for Sales
Price: $42.00
A refresher course for people who have completed the DiSC® Classic or another Inscape Publishing DiSC® assessment.Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
|
|
Reinforcing Your Understanding of Behavioral Styles for Teams
Price: $42.00
A refresher course for people who have completed the DiSC® Classic or another Inscape Publishing DiSC® assessment.Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
|
|
|
|
Role Behavior Analysis™
Price: $17.00
Determine how a role or function can be performed most effectively with this role behavior evaluation instrument.
|
|
Select Private Label Program
Price: $445.00
Our increasingly diverse society is reflected in growing workforce diversity. Leading organizations acknowledge that working successfully with others who don't share the same background, beliefs, or traditions is a top priority in today's workplace. Employees need help in assessing their behavior toward people who are different from themselves. And they must understand the benefits of changing negative attitudes and resistance into appreciation and cooperation.
|
|
Service Essentials™ for Everyone Participant Materials
Price: $89.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates DiSC® Classic and supporting tools, as well as the Work Expectations Profile.
|
|
Service Essentials™ for Everyone Trainer's Kit
Price: $895.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates the DiSC® Classic and supporting tools, as well as the Work Expectations Profile.
|
|
Service Essentials™ for Managers Participant's Manual
Price: $99.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates the DiSC® Classic and supporting tools, as well as the Work Expectations Profile.
|
|
Service Essentials™ for Managers Trainer's Kit
Price: $995.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates the DiSC® Classic and supporting tools, as well as Work Expectations Profile.
|
|
Service Essentials™ for Telephone Participant's Manual
Price: $89.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates the DiSC® Classic series and supporting tools, as well as Work Expectations Profile.
|
|
Service Essentials™ for Telephone Trainer's Kit
Price: $895.00
Service Essentials™ is a comprehensive customer service training system now available and distributed by Inscape Publishing. The training system incorporates the DiSC® Classic and supporting tools, as well as the Work Expectations Profile.
|
|
Team Development Process™
Price: $2,995.00
Keith Ayers, the author of the Team Development Process™, is the Managing Director of Integro Learning Company, a training consulting company based in Sydney, Australia. He specializes in working with senior management teams in the areas of team building, leadership development, innovation, values clarification, and the use of surveys and other diagnostic tools to improve organizational performance.
|
|
