Online Self Paced Interactive Learning Courses
The on-going challenge in learning is to have effective, cost efficient and convenient tools to continually reinforce previous training investments. Choose from among our selection of skill-building on-line courseware. Our on-line learning programs produced by CRKInteractive consistantly receive praise as some of the most interactive and impactful e-learning programs people have taken. Each of our on-line programs offer a demo so you can see for yourself. We think you will agree with what we already know. Our on-line learning programs are the best!
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| CEU & ANCC Contact Hour Credit FAQ | |
Per Seat Subscriptions |
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| Customer Service | Same as
Individual
Course
Credits | 1 year subscription for all 7 Customer Service online interactive courses (per seat).
| Your Price $249.00 |
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| Leadership | Same as
Individual
Course
Credits | 1 year subscription for all 4 Leadership online interactive courses (per seat).
| Your Price $249.00 |
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| Sales | Same as
Individual
Course
Credits | 1 year subscription for all 9 Sales Training & Development online interactive courses (per seat).
| Your Price $249.00 |
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Individual Courses |
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| Leadership | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Understanding Behavioral Styles for Managers
Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. | Your Price $75.00 |
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| Sales | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Understanding Behavioral Styles for Sales
Effective selling often depends on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
| Your Price $75.00 |
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| Customer Service | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Understanding Behavioral Styles for Customer Service
Customer Service relationships often depend on being able to quickly recognize a person's behavioral style and interact appropriately. Understanding Behavioral Styles for Customer Service gives you the skills to deal with everyone—even people that are “challenging” or “difficult”. These insights and techniques are also helpful when managing relationships outside of the workplace. | Your Price $75.00 |
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| Teams | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Understanding Behavioral Styles for Teams
Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. | Your Price $75.00 |
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| Personal | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Understanding Behavioral Styles for Individuals
Understanding Behavioral Styles shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others. | Your Price $75.00 |
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| Leadership | Credit:
CEU: 0.1
ANCC Contact Hours: 1.2 | Reinforcing Your Understanding Of Behavioral Styles for Managers
In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. | Your Price $42.00 |
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| Sales | Credit:
CEU: 0.1
ANCC Contact Hours: 1.2 | Reinforcing Your Understanding Of Behavioral Styles for Sales. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. | Your Price $42.00 |
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| Customer Service | Credit:
CEU: 0.1
ANCC Contact Hours: 1.2 | Reinforcing Your Understanding Of Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. | Your Price $42.00 |
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| Teams | Credit:
CEU: 0.1
ANCC Contact Hours: 1.2 | Reinforcing Your Understanding of Behavioral Styles for Teams. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. | Your Price $42.00 |
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| Personal | Credit:
CEU: 0.1
ANCC Contact Hours: 1.2 | Reinforcing Your Understanding of Behavioral Styles for Individuals. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity. | Your Price $42.00 |
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| Leadership | Credit
CEU: 0.3
ANCC Contact Hours: 3.6 | Managing Performance Discussions. This course provides a process to help managers have a discussion with an employee when performance needs to improve. | Your Price $75.00 |
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| Leadership | Credit:
CEU: 0.2 | Behavioral Interviewing. The purpose of this course is to make the interviewing process easier, more effective, and to provide you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.2 | Establishing Credibility and Trust For Sales. Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients. | Your Price $90.00 |
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| Sales | Credit:
CEU: 0.2 | Territory and Account Management. In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.2 | Customer Focused Sales Interviews. In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.1 | Overcoming All Objections. This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.1 | Questions Are The Answer For Sales. This course will provide you with examples of good questions that you can use immediately to get the information you need. We'll discuss seven different types of questions and how you can use each one. | Your Price $75.00 |
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| Customer Service | Credit:
CEU: 0.2 | Establishing Credibility and Trust For Customer Service. Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. Establishing positive credibility and trust allows customer service people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your customers. | Your Price $90.00 |
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| Customer Service | Credit:
CEU: 0.1 | Questions Are The Answer For Customer Service. This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one. | Your Price $75.00 |
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| Customer Service | Credit:
CEU: 0.1 | Handling Customer Complaints. This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.2 (Pending) | Gaining Commitments to Action/Closing. In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.2 | Win-Win Negotiations. In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win/win. | Your Price $75.00 |
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| Sales | Credit:
CEU: 0.2 | Prospecting to Create Interest. In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. | Your Price $75.00 |
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| Leadership | Credit:
CEU: 0.2 (Pending) | Coaching. In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them. | Your Price $75.00 |
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