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HBS Working Knowledge
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Planning for Surprises http://hbswk.hbs.edu/item.jhtml?id=4450&t=leadership&nl=y A company doesn't need a crystal ball to see impending disasters. Harvard Business School professor Max H. Bazerman and INSEAD professor Michael D. Watkins explain in their new book how to foresee and avoid predictable surprises. Q&A.
Adapt Your Supply Chain--or Die http://hbswk.hbs.edu/item.jhtml?id=4435&t=operations&nl=y Unless companies adapt their supply chains, they won’t stay competitive for very long. The secrets: trend spotting and supplier change. An excerpt from Harvard Business Review.
Trends in Latin American Business http://hbswk.hbs.edu/item.jhtml?id=4436&t=globalization&nl=y In Buenos Aires, Harvard Business School’s Latin America Research Center has been charting the region’s volatile business conditions for four years--and sees opportunities. Q&A with Executive Director Gustavo A. Herrero.
Tips for Mastering E-mail Overload http://hbswk.hbs.edu/item.jhtml?id=4438&t=srobbins Stever Robbins is overwhelmed with e-mail each week-just like you. Here are some tips for digging out from under and improving your electronic communications.
Summing Up: Does Speed Trump Intellectual Property? http://hbswk.hbs.edu/item.jhtml?id=4453&t=heskett&oid=4404&rid=4418&hid=4453&aid=-1 Professor Jim Heskett sums up his readers’ responses to the question: What do reality TV shows and intellectual property have in common? Does the knockoff game and quick-to-market competitors pose a threat to intellectual property protection?
Managing the Gamer Generation http://hbswk.hbs.edu/item.jhtml?id=4429&t=innovation&nl=y What kind of workers and managers will members of the "gamer generation" make? You’ll be surprised at the answer provided by the authors of a new book, Got Game: How the Gamer Generation is Reshaping Business Forever.
The Nonprofit Boon from Boomers http://hbswk.hbs.edu/item.jhtml?id=4416&t=nonprofit&nl=y A new study by the Harvard School of Public Health identifies baby boomers as a great potential source of volunteers in the future. But nonprofits better start making their pitch now.
The Bias of Wall Street Analysts http://hbswk.hbs.edu/item.jhtml?id=4430&t=finance&nl=y Historically, stock analysts’ recommendations have been swayed by business relationships between the analyst’s employer and the target company, says Professor Mark Bradshaw. Have recent SEC reforms helped?
Readers Respond: Does Speed Trump Intellectual Property? http://hbswk.hbs.edu/item.jhtml?id=4418&t=heskett&oid=4404&rid=4418&hid=-1&aid=-1 Readers respond. What do reality TV shows and intellectual property have in common? Professor Jim Heskett wonders whether the knockoff game and quick-to-market competitors pose a threat to intellectual property protection.
Four Ways to Create Lasting Change http://hbswk.hbs.edu/item.jhtml?id=4415&t=strategy&nl=y Managers and employees often dismiss change initiatives as the new flavor of the month. In this Q&A, Professor Michael A. Roberto and Senior Researcher Lynne C. Levesque discuss new techniques to make change stick.
When to Play Hardball http://hbswk.hbs.edu/item.jhtml?id=4417&t=strategy&nl=y No more Mr. Nice Guy. That's the message of a new book, Hardball: Are You Playing to Play or Playing to Win? The authors discuss the need for mean.
What Lovers Tell Us About Persuasion http://hbswk.hbs.edu/item.jhtml?id=4428&t=leadership&nl=y Expect resistance to your new proposal? One powerful way to persuade others is plucked from the language of romance. From Harvard Management Update.
Start to Measure Your E-commerce Success http://hbswk.hbs.edu/item.jhtml?id=4401&t=strategy&nl=y After the dot-com fallout, surviving companies needed to sharpen strategy and analyze metrics much better. Visiting professor Marc J. Epstein shows how to put metrics to work.
The Profit Power of Partnerships http://hbswk.hbs.edu/item.jhtml?id=4403&t=strategy For many top companies, revenue from alliances is growing more than 20 percent annually. What goes into a successful alliance? And when are alliances doomed from the start? From Harvard Management Update.
What Do YOU Think? Does Speed Trump Intellectual Property? http://hbswk.hbs.edu/item.jhtml?id=4404&t=heskett&oid=4404&rid=-1&hid=-1&aid=-1 What do reality TV shows and intellectual property have in common? Professor Jim Heskett wonders whether the “knockoff game” and quick-to-market competitors pose a threat to intellectual property protection.
The Challenges of Paradigmatic Change http://hbswk.hbs.edu/item.jhtml?id=4405&t=dispatch Paradigmatic change has the potential to create major new value in a business, but is difficult to pull off in the absence of a business crisis, says Jonathan Byrnes.
Book Reports The Information Revolution and Developing Countries by Ernest J. Wilson III MIT Press, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4439&t=technology&nl=y How to overcome local obstacles to bring technological resources to developing countries.
The Politics of Islamic Finance by Clement M. Henry and Rodney Wilson Edinburgh University Press, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4441&t=finance&nl=y Toward a deeper understanding of the workings and complexities of Islamic finance.
The Second Century: Reconnecting Customer and Value Chain through Build-to-Order by Matthias Holweg and Frits K. Pil MIT Press, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4358&t=operations&nl=y Why you can't buy the exact car you desire and what that means for the auto industry.
Lost Knowledge: Confronting the Threat of An Aging Workforce by David W. DeLong Oxford University Press, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4392&t=organizations&nl=y What your aging workforce knows, and how to make sure that knowledge doesn't disappear with their retirement.
Strategic Investments: Real Options and Games by Han T.J. Smit and Lenos Trigeorgis Princeton University Press, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4393&t=finance&nl=y How to use game and options theory to make better investments for your business.
Selling Your Business: The Transition from Entrepreneur to Investor by Louis P. Crosier John Wiley & Sons, Inc., 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4370&t=entrepreneurship&nl=y Entrepreneurs need not only be concerned about starting a business. When start-ups turn into get-outs.
The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing, and Positioning Your Best People by Lance A. Berger and Dorothy R. Berger McGraw Hill, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4419&t=leadership&nl=y How to decode the mysteries of finding good people.
Logistics and Retail Management: Insights into Current Practice and Trends from Leading Experts by John Fernie and Leigh Sparks Kogan Page, Limited, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4406&t=operations&nl=y A popular book on supply chain management gets a major overhaul.
Globalization and Culture at Work: Exploring Their Combined Glocality by Stuart C. Carr Kluwer Academic Publishers, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4407&t=globalization&nl=y ”Glocality”, or globalization and how it impacts local companies and individuals.
Manage IT as a Business: How to Achieve Alignment and Add Value to the Company by Bennet P. Lientz and Lee Larssen Elsevier, 2004 http://hbswk.hbs.edu/book-review.jhtml?id=4408&t=technology&nl=y Creating a more effective and productive IT process in real–world business.
Anheuser-Busch's new brew created to compete with drinks popular in clubs http://hbswk.hbs.edu/websites.jhtml?t=strategy&nl=y How Anheuser-Busch is competing against distilled spirits to woo twenty-somethings.
